Terms & Conditions

General Terms of Use and Sale (GTUS)

Introduction

These General Terms of Use and Sale (hereinafter referred to as the “GTUS”) govern the relationship between the website www.capdagde-locations.com and any person browsing, using, or making a reservation through the platform.

By accessing the website www.capdagde-locations.com or using its services, the user acknowledges having read these GTUS, accepts them without reservation, and agrees to comply with them on their own behalf and on behalf of all persons included in the reservation.

Any reservation made through the website www.capdagde-locations.com implies full and unconditional acceptance of these terms and conditions.

In the event of any contradiction between different contractual documents, the conditions in force on the website at the time of booking shall prevail.

1. Purpose and Scope

These GTUS define the terms of use of the platform www.capdagde-locations.com as well as the conditions applicable to seasonal rental bookings offered on the website.

The platform allows the publication of short-term rental listings located notably in Cap d’Agde and surrounding areas.

2. Nature of the Service

www.capdagde-locations.com is a technological platform dedicated to publishing listings and connecting property owners with holidaymakers.

The website acts exclusively as a publication and booking support platform and does not carry out any real estate agency activity within the meaning of the French Hoguet Law.

The platform:

  • does not hold any real estate mandate;
  • does not act as a real estate agency;
  • does not represent either the owner or the holidaymaker;
  • does not intervene in disputes between users;
  • does not guarantee the execution of contracts concluded between the parties.

All contractual relationships relating to the stay remain directly established between the property owner and the holidaymaker.

3. Reservations and Payments

Any reservation becomes final once the requested payment has been validated and the booking has been confirmed.

Depending on the accommodation and the specific conditions indicated at the time of booking, a deposit or full payment may be required.

The customer agrees to pay all amounts due within the deadlines specified during the reservation process.

In the event of non-payment of the remaining balance within the required timeframe, the reservation may be cancelled without refund of any amounts already paid.

4. Cancellation and Refund Policy

The cancellation conditions applicable to each reservation are those indicated on the property listing, rental agreement, or any document communicated to the customer at the time of booking.

When a reservation benefits from a free cancellation period, any cancellation request made within the specified timeframe may give rise to a refund in accordance with the conditions communicated at the time of booking.

However, any cancellation made after the expiration of the free cancellation period results in the full retention of all amounts paid.

The customer expressly acknowledges and accepts that:

  • the deposit paid remains permanently acquired;
  • any balance paid remains acquired;
  • any remaining amount due remains payable;
  • no full or partial refund may be granted.

This rule applies regardless of the reason for cancellation, except in the case of an exceptional agreement by the property owner or recognized force majeure.

In the event of a customer no-show on the arrival date, the full reservation amount remains due and no refund shall be issued.

Any banking fees, Stripe fees, payment commissions, or currency conversion fees remain the responsibility of the customer.

5. Obligations of the Holidaymaker

The holidaymaker agrees to:

  • respect the rented premises and the neighborhood;
  • use the accommodation according to its intended purpose;
  • comply with the maximum number of authorized occupants;
  • respect check-in and check-out times;
  • return the accommodation in proper condition.

Any damage, disturbance, or breach of house rules may result in deductions from the security deposit or additional charges.

6. Obligations of the Property Owner

The property owner agrees to:

  • provide accommodation consistent with the published description;
  • ensure the availability of the booked accommodation;
  • comply with all legal obligations related to seasonal rentals.

The property owner remains solely responsible for:

  • the accuracy of the published information;
  • the equipment provided;
  • administrative authorizations;
  • insurance and regulatory obligations.

7. Limitation of Liability

www.capdagde-locations.com cannot be held liable for:

  • disputes between owners and holidaymakers;
  • damages related to the stay;
  • theft, loss, or deterioration;
  • temporary interruptions of the website;
  • technical problems beyond its control;
  • force majeure events preventing the stay.

The platform’s liability is strictly limited to proven technical malfunctions of the website.

8. Internet / Wi-Fi Network

For accommodations equipped with Internet access, the Wi-Fi connection is included in the rental.

www.capdagde-locations.com cannot be held responsible for any temporary or total interruption of the Internet network, regardless of the cause.

No refund or commercial compensation may be granted in the event of Internet service unavailability.

9. Personal Data

The personal data collected is used exclusively for:

  • reservations;
  • communication between owners and holidaymakers;
  • operation of the platform.

Data is processed in accordance with GDPR regulations and CNIL recommendations.

Banking data is processed exclusively by secure payment providers and is never stored directly by www.capdagde-locations.com.

10. Intellectual Property

All content on the website www.capdagde-locations.com (texts, photos, videos, logos, design, graphic elements, marketing content, source code) is protected by intellectual property laws.

Any reproduction, representation, distribution, or use without prior written authorization is strictly prohibited.

11. Disputes and Applicable Law

These GTUS are governed by French law.

In the event of a dispute, the parties undertake to seek an amicable solution before initiating any legal proceedings.

Failing an amicable agreement, only the French courts shall have jurisdiction.

12. Legal Information

– These GTUS are governed by French law.
– If any clause is declared invalid, the remaining provisions shall remain applicable.

Cap d'Agde-locations and the website www.capdagde-locations.com are owned by:

Email: contact@capdagde-locations.com

Phone: +33 7 83 83 17 19

SIRET: 95089789200010

1 rue de Vega

34300 Cap d’Agde – France